Fuze Discover Glossary of Terms

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Question

What are the different terms used in Fuze Discover?

Applies To

Fuze Discover

Answer

The following is a glossary of popular terms used in the Fuze Discover interface:

Explore - A collection of data sets that users can query.

Fuze Discover currently has three Explores based on different sets of data: Calls, Meetings, and Queues.

Dimension - A groupable field that can be used to filter query results. A dimension can be:

an attribute, which has a direct association to a column in an underlying table
a fact or numerical value
a derived value, computed based on the values of other fields in a single row

Measure - A field that uses an aggregate function (such as COUNT, SUM, AVG, MIN, or MAX) or any field computed based on the values of other measure values. Measures can be used to filter grouped values.

Look - A saved report built in an Explore that can be retrieved by name and shared with other people in the organization. Looks can also be added to Dashboards.

Dashboards - A collection of saved Looks displayed like tiles together on one page.

Filter - You can restrict the data you’re viewing to items of interest by adding filters. For example, you might limit the results to certain dates, customers, locations, or anything else that is part of your data. Any field in your Discover instance can become a filter.

Pivot - Multiple dimensions are often easier to look at when you pivot one of the dimensions horizontally. After clicking “Pivot” for a particular dimension, each value in the dimension will become a column in your Look. This makes the information easier to consume visually, and reduces the need to scroll to find data.