Reporting Issues with Fuze Mobile
Objective
Report an issue with Fuze Mobile.
Applies To
- Fuze Mobile
Procedure
We're always improving our products with the goal of bringing you the best experience possible.
As a result, if you're experiencing an issue with Fuze Mobile you can report it at any time, directly within the app.
Reporting issues directly from Fuze apps is important because Fuze support automatically receives key software logs and other key technical details related to your app that help us troubleshoot problems you are experiencing.
Reporting an Issue
To report an issue:
- Open your Profile menu.
- Tap Report a problem.
- From the Select a Category drop-down menu, select the category that applies to the issue you're experiencing. Then, enter a description of the issue.
- Tap Report Problem.
Once your issue is submitted, you'll receive a follow up email from Fuze to confirm your submission.