Receiving a Chat Message in Fuze

Objective

Receiving a chat message in Fuze Desktop, Web, or Mobile.

Applies To

• Fuze Desktop
• Fuze Web
• Fuze Mobile
• Chat

Procedure

When you have an unread message from a contact in a chat conversation, a red icon with the number of unread messages is displayed to the right of the contact’s name in the conversation pane.

Unread group messages are indicated with a red outline.

With Fuze Desktop, a badge is displayed next to your system tray icon that indicates the total number of unread messages.

Depending on your notification settings, a pop-up notification may display when an incoming message is received.

Click the notification or contact or group’s name to navigate to the conversation and view the unread message.