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8x8 Support

Checking Billing Statements in the 8x8 Support Portal

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Objective

See your billing statement by logging into the 8x8 Support Portal.

Applies To

  • 8x8 Admin Console
  • 8x8 Support Portal
  • Billing Statement

Procedure

  1. Log in to the Application Panel.
  2. Click the My 8x8 tile.  If you do not see this tile, please work with your primary admin to get My 8x8 access.
  3. Click Billing > Billing Statements.
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  4. Next to the desired statement, click the three dots under Action, then in the dropdown View Invoice/Billing Statement.
    clipboard_e4109cc7f58fe657a4fcc569c29498851.png
  5. For an estimate of your next bill, click Upcoming Statement.

A sample billing statement can be downloaded here.

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To engage an interactive walkthrough of the different parts of your 8x8 billing statement, open the file above in a PDF application such as Adobe Reader.

Video Guide to 8x8 Billing Statements

A video guide is available below: