Download and run the WinMTR tool.
- Go to https://winmtr.en.uptodown.
- Follow instructions to download the compressed file.
- After downloading has completed, extract the folder to the desktop (or other desired location).
- Open the folder and run the program (WinMTR.exe or WinMTR64.exe).
- For Host use the correct 8x8 media server based on the phone location. The full list of IP Addresses is available in the X Series Technical Requirements.
- Press Start.
- Run test for a minimum of 2 minutes and a maximum of 5 minutes. Click Stop.