88 Second Guide Documentation
Overview
These 88 Second quick reference guides give an overview of the key functionality for each 8x8 product. They have been designed to supplement existing training content.
If you would like to see training examples and try completing tasks on the system yourself, please visit our 8x8 University.
Virtual Office Guides
| Guide | Version |
|---|---|
| 8x8 Video Meetings | 6.3.1 |
| Virtual Office Mobile | 6.3.1 |
| Virtual Office Desktop | 6.3.1 |
| Barge-Monitor-Whisper | 6.3.1 |
| Voicemail | 6.3.1 |
| Switchboard Pro | 6.3.1 |
Configuration Manager Guides
| Guide | Version |
|---|---|
| Configuration Manager Auto Attendants | 1.13 |
| Configuration Manager Devices | 1.13 |
| Configuration Manager Work Groups | 1.13 |
| Configuration Manager User Editing | 1.13 |
8x8 Contact Center Guides
Supervisors
| Guide | Version |
|---|---|
| Quality Management | 5.3 |
| 8x8 Contact Center Customer Experience | 9.8.0 |
| 8x8 Contact Center Monitoring | 9.8.0 |
| 8x8 Analytics Customize and Schedule Reports | 2.0 |
| 8x8 Analytics Dashboards | 2.1.1 |
Agents
| Guide | Version |
|---|---|
| Contact Center Agent Guide | 9.8.0 |