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8x8 Support Knowledge Base

Download Virtual Office Desktop


Virtual Office Desktop is a comprehensive unified communications application that integrates a business softphone with visual voicemail, corporate directory, instant messaging, presence, video calling, fax, call recording, and web conferencing—all in a standalone desktop application for your Windows or Mac computer.

Current Version: 5.4.0 Build 19776

What's new in this release?

  • Improved messaging experience
  • Ability to blind transfer from search results

See what's new in the latest version!

For PC     For Mac

Windows Troubleshooting

  • Seeing code in your browser after clicking to download? Please right-click on the download button and select Save link as... to download the file instead of allowing your browser to attempt to open it.
  • If you receive an Error #2032 during installation and you're on a company VPN, disconnect from the VPN and retry the installation.
  • For any other issues with installation, try running Microsoft's Program Install and Uninstall Troubleshooter.
  • After installing or starting Virtual Office Desktop, if you see an error message about a missing file such as MSVCR100.dll or mfc100.dllclick here to install the required file from Microsoft.
  • Some Windows users may find they need to update to Windows 7 Convenience Rollup if they are unable to answer calls in the app.

By clicking the button to download above, you acknowledge and accept the 8x8 Terms of Use and (where applicable) the 8x8 Beta Services Terms of Use


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