How to Add Filtering for the Extensions Summary Report
Objective
Filtering data in the Extensions Summary report to only show results for specific branches and departments.
Applies To
- Virtual Office Analytics
Procedure
- Log in to Virtual Office Analytics.
- Click on the Call Report button
on the left-hand side and select Extensions Summary.
- Set the date you would like to report on by clicking the Calendar icon
in the top right-hand corner.
- Once the date is set, select the Filter icon
in the top right-hand corner.
- You will now be able to filter the results using the Branches or Departments drop down box.
- Once the required fields have been selected, click Apply to view the results.