How to Add Filtering for the Extensions Summary Report

Objective

Filtering data in the Extensions Summary report to only show results for specific branches and departments. 

Applies To

• Virtual Office Analytics

Procedure

1. Log in to Virtual Office Analytics.
2. Click on the Call Report button  on the left-hand side and select Extensions Summary.
3. Set the date you would like to report on by clicking the Calendar icon in the top right-hand corner.
    
4. Once the date is set, select the Filter icon in the top right-hand corner.
5. You will now be able to filter the results using the Branches or Departments drop down box.
6. Once the required fields have been selected, click Apply to view the results.