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Download Virtual Office Desktop
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Download Virtual Office Desktop

Description & Download

Virtual Office Desktop is a comprehensive unified communications application that integrates a business softphone with visual voicemail, corporate directory, instant messaging, presence, video calling, fax, call recording, and web conferencing—all in a standalone desktop application. Click the buttons below to Download Virtual Office Desktop for your Windows or Mac computer.


For PCEXE version for per-user deployment: For users that have their own machines and can install upgrades on their own without their company controlling the updates they install. (Learn more.)


For PCMSI for machine-wide installation: Installs VOD machine-wide to the Program Files folder. Best for companies that want to control the version that their users receive. (Learn more.) If the file downloads as a .exe, remove the .exe and try to download again.


For Mac DMG for macOS: For macOS 10.10 or later (macOS 10.9 Mavericks and earlier no longer supported). If the file downloads as a .json, remove the .json and try to download again.

By clicking the buttons to download above, you acknowledge and accept the 8x8 Terms of Use and (where applicable) the 8x8 Beta Services Terms of Use

Version 6.4.6 (8) published on 10/3/19.

Minimum System Requirements   

For a complete list of requirements, refer to the Virtual Office Technical Requirements.

What's new in this release?

The key features in Virtual Office Desktop v 6.4 are:

Core & Voice

  • Easy audio device changes during a call via Call Using/ Headset.
  • Directory remembers last view favorite and filters.   
  • Google Contacts without numbers (E-mail only) are also imported. 

Meetings

  • Ability to pair your VOD with a meeting room for screen sharing when an 8x8 Video Meetings user and the room have the 8x8 Meeting Rooms software installed.

Messaging

  • Search for content within 1:1 message and room conversations.
  • New emoji picker in conversation window with larger emoticons, ease of finding the most frequently used emoticons, and ability to search for an emoticon by name.
  • Messages sent by a BOT (Eg: Sameroom) will show up with “VIA APP API” in the message title.
  • Marking as Unread will move the Read Receipts for the user up, moving the unread watermark above the message and adjusting the “read receipt” published for the user to the previous message.
  • Jump to First unread will now be displayed if there are any unread messages above the last displayed message.

Technical Features

  • VOD Auto answer support for VCC agent in conjunction with VCC 9.9.
  • Improved identification for Plantronics headsets.
  • Disable auto-updates on Mac if the running user is not Admin account.
  • Reduced the time for showing update notification when an update is available.
  • Dynamically reloading the meeting provider when switching to 8x8 Video Meetings.

Known Issues

  • When in compact mode, navigating to the Meetings tab in the navigation bar causes the application to expand.
  • Users are not prompted with options to end the conference call when a call ends from multiple call views and instead, the call ends for all users.
    Workaround: End the call from the In-call UI to see these options.
  • Ring on incoming call, Secondary ring source, Ringtone, and Ringtone Volume settings appear with the default values after logging out and logging back in, even though they are working with the values set before logging out.
  • In a sent message the More Options menu has hidden options if message height is more than the default. 

Download for Windows

VOD provides two packages for Windows. The two packages are fundamentally different, using different deployment and update mechanisms. We recommend reading the following carefully before using either of them.

Engineering and developmental support of VOD for Windows 7 will end February 12, 2020. Click here for details.

EXE Version for Per-User Deployment

The EXE version is meant for users that have their own machines and can install upgrades on their own without their company controlling the updates they install.

What to Consider

  • EXE version will be installed to %LOCALAPPDATA%.
  • Automatic updates are downloaded and installed for the user. In previous versions, users were prompted to install the update.
  • No need for maintenance — VOD will keep itself up-to-date and secure.
  • VOD will check for updates every time the user sign in or once every 24 hours or when they check for updates manually. The updates are downloaded in the background without user intervention
  • If there is an update to be installed, VOD will apply the update automatically when the user signs into VOD. If the user has not installed an update three days after it was downloaded, they will see a Relaunch to Install banner. They can click the Relaunch to Install link and install the update.

For PC
EXE version

MSI for Machine-Wide Installation

The Windows Installer file (MSI) package installs Virtual Office Desktop (VOD) machine-wide to the Program Files folder. By installing in the Program Files folder, it can be used by multiple users on one computer.

This package is best for companies that want to control the version that their users receive.

What to Consider

  • Single installation on a machine that multiple users that use the computer can leverage.
  • IT Admins are required to keep VOD up-to-date and secure

For PC
MSI version

Download for Mac

Click the button below to download and install Virtual Office Desktop for macOS (DMG file).

For Mac

Engineering and developmental support of VOD for macOS X Yosemite will end October 16, 2019. Click here for details.

General Troubleshooting

Previous Versions of Virtual Office Desktop

If for some reason you are unable to use the latest version of VOD, you can download the previous release here.