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SSO - When signing into SSO it keeps signing out
8x8 Support

SSO - When signing into SSO it keeps signing out

Symptom

When logging in SSO, the browser keeps signing out and doesn't allow to login 

signout.PNG

Applies To

Single sign on login 

Resolution

When logging in SSO, If the URL in the address bar of the browser is: https://sso.8x8.com/sso/signout 

Change the URL to : https://sso.8x8.com 

Login.PNG