Skip to main content


8x8 Support

Username is Required Message When Signing In to 8x8 Services


When signing in to 8x8 services, the login page displays a message that reads, "Username is Required."

Applies To

  • 8x8 Unified Login
  • 8x8 Services


Check the URL in the address bar. It should say:

If not (example:, change it to

  • Was this article helpful?