Skip to main content


8x8 Support

How to Prepare my 8x8 Phone System for a Holiday in Admin Console


Note: To prepare your 8x8 phone system for a holiday in Account Manager, the legacy version of 8x8 Admin Console, click here.


To prepare your 8x8 phone system for a holiday.

Will your business be closed or have reduced hours of operation during a holiday? 8x8 Admin Console easily allows you to prepare with temporary options to configure your voicemailcall forwarding, and Auto Attendant options while you are away (and restore for normal operations).

Applies To

  • 8x8 Admin Console
  • Extensions
  • Voicemail
  • Call Forwarding
  • Auto Attendant
  • Holiday Setup


Click below for detailed instructions on how to:

  • Configure your extension voicemail and Ring Group voicemail
    • Determine how you will receive voicemail notifications for your extension, and set up a Ring Group voicemail greeting for the holiday.
  • Configure your call forwarding.
    • If you would like to direct calls to an alternate number during holidays, you can simply create and activate forwarding rules to automatically perform this handling.
  • Configure your Auto Attendant(s).
    • Your Auto Attendant is a powerful tool that offers an array of options for call handling in situations such as holidays or reduced hours of operation, including time-based greetings and routing.