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8x8 Support

What does the 911 notification email look like?


When a user dials 911 and an email notification is sent what does that email look like that is sent to administrators?

Applies To

  • 8x8 Unified Communications
  • Canada, USA


Below is an example of the 911 email notification sent to configured administrators on a Site basis. The View in Map link at the bottom of the email will provide the location the call was reported dialed from in Google Maps.

From: 8x8 Emergency Call Notification <>
Sent: Tuesday, September 19, 2023 1:08 PM
Subject: 911 Call Alert from 9403XXXXXX

### 911 Call Alert ###

Time: 2023.09.19 13:08:16 - CDT

Callback: 9403XXXXXX

Account Name: Acme Dynamite

Name: Bob Down

Street Number: 54321

Street Name: Crater Court


City: Shortfuseville

State: TX

Zip Code: 79999

ERL ID: 9D8E9260-72B0-4622-9FEA-F9A3F6CEE945

View in Map

Additional Information

For more information, see How to Enable Email Notifications for E911.