For all functional intents and purposes, a change in the originally appointed (primary) administrator of 8x8 X Series (or Editions) services should not typically be necessary. Instead, simply grant administrative privileges to any required user – click here to learn how.
Transferring ownership of your business?
If your admin change is part of a business ownership transfer, please follow our guidelines for completing the transfer with our Billing Department.
Access issues for your new admin?
Please contact 8x8 Support for assistance with resolving any issues your new administrator may have with 8x8 system or business management.