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How to Find Number of Licenses Available in Admin Console


How to determine if all the number of licenses have been used.

Applies To

  • Admin Console
  • Licenses


Find Number of Licenses


It is important to remember that the Licenses page will only show you what portion of your 8x8 licenses are currently linked to users or services. This is not reflective of how many phone numbers you can still add to your account. The 'unassigned' total includes both spare licenses and any telephone numbers on your account which are not yet linked to a user or service.

To view how many licenses you have spare, please navigate to Phone Numbers and click Claim Phone Numbers.

  1. Log in to Admin Console.
  2. Click Licenses.
  3. See Unassigned / Total column.
  4. To view what licenses are assigned to what user, click the into the license and select the country assigned.


  • License: The type of license, i.e. X1, X2, X6, VCC.
  • Unassigned: The total number of licenses that are unassigned on the account.
  • Total: The total number of licenses on the account.
  • Description: Description of the license type.

Find Number of Numbers Claimed 

  1. Log in to Admin Console
  2. Click Phone Numbers.
  3. Select All for every filter.

Note: If you have more than 60 numbers claimed, only the first 60 will be shown. Scrolling down to the bottom of the list will load more numbers.

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