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How do I add a security question for recovering my password?
8x8 Support Knowledge Base

How do I add a security question for recovering my password?

Authorized 8x8 users are able to increase security on their user accounts by adding an optional security question. This question will be presented anytime a password reset is initiated, and a correct answer will be required before being allowed to proceed with setting a new password.

To add a security question for resetting your password

  1. Log in to your 8x8 Application Panel at https://login.8x8.com.
  2. In the upper right, click your login icon.
  3. In the dropdown, click Settings.
  4. In the Settings window, select a security question from the Question dropdown menu. (To remove the security question requirement, select --none--.)
    security question-400x241.png
  5. In the Answer field, type the answer to the question you selected. (Please note that your answer is case- and punctuation-sensitive.)
  6. To finish, click Save.

You may log back in to your Application Panel and adjust your settings to change this question at any time.