Missing Mandatory Field and Exceed Max Allowed Character Failure when Submitting Port requests
Symptom
When submitting a port in Virtual Office Configuration Manager, the porting fails with failure reason: Missing mandatory field. or Failure reason: Field exceeds the max allowed characters: 5 or 10
.png?revision=1&size=bestfit&width=870&height=152)
Applies To
- Admin Console
- Number Porting
Resolution
In step 2, Basic information, instead of selecting an existing address from the dropdown menu, select New address and enter the address manually.
.png?revision=1&size=bestfit&width=538&height=430)