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8x8 Support

LOA Porting Forms

Objective

This article contains Letter of Authority (LOA) forms needed for transferring numbers over to 8x8 for different regions and number types.

Applies To

  • Number Transfer
  • Porting

Answer

See below tables for LOA's, depending on your location.

Please keep in mind that for United States and Canadian ports the LOA will be auto-generated after inputting your porting details via the Admin Console form.

If the country you need to port numbers in does not appear on this article, please raise a support case for the attention of our LNP team, who will aquire the relevant documentation if porting is available.

United States Numbers

What are you porting? Form Required

Local

Letter of Authority- US_Local.pdf

Toll-Free LOA

Letter of Authority

United Kingdom Numbers

What are you porting? Form Required

Geographic

Letter of Authority

Non-Geographic

Letter of Authority

Canada

  • For Managed porting please utilize the United States Toll-Free LOA linked above

What are you porting? Form Required
Local Letter of Authority
Toll Free Letter of Authorization

International / Other Numbers

Porting International Numbers is a little more complicated and will require further attention. Please raise a case with Support, and provide:

  • The number(s) you wish to port
  • The carrier the number(s) is currently with
  • The latest invoice for the number(s)
  • The Letter Of Authorization form (below) from the country you are porting
Anguilla
   
What are you porting?   Form Required
Non Geo Numbers   Letter of Authorization
Antigua and Barbuda
   
What are you porting?   Form Required
Non Geo Numbers   Letter of Authorization
Argentina
   
What are you porting?   Form Required
Non Geo Numbers   Letter of Authorization
Australia
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authorization
Austria
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authorization
Geo / Non Geo Numbers   English Guide for LOA (not to be completed)
National Numbers   Letter of Authorization
National Numbers   English Guide for LOA (not to be completed)
Barbados
   
What are you porting?   Form Required
Non Geo Numbers   Letter of Authorization
Belgium
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authorization (Dutch)
Geo / Non Geo Numbers   Letter of Authorization (French)
Bermuda
   
What are you porting?   Form Required
Non Geo Numbers   Letter of Authorization
Bosnia and Herzegovina
   
What are you porting?   Form Required
Non Geo Numbers   Letter of Authorization
Brazil
   
What are you porting?   Information Required
Geo / Non Geo Numbers  
  • Name/Company Name
  • Contact Email
  • Contact Phone Number
  • CNPJ/TAX ID
  • Address
  • Invoice Required

Once this information is verified a completed LOA will be provided for signature.

Brunei
   
What are you porting?   Form Required
Non Geo Numbers   Letter of Authorization
Bulgaria
   
What are you porting?   Form Required
Non Geo Numbers   Letter of Authorization
Croatia
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authority
Geo / Non Geo Numbers   English Guide for LOA (not to be completed)
Cyprus
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authority
Czech Republic
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authority
Denmark
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of authority
Geo / Non Geo Numbers   English Guide for LOA (not to be completed)
Dominican Republic
   
What are you porting?   Form Required
Geo Numbers   Letter of authority
Estonia
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of authority
Geo / Non Geo Numbers   English Guide for LOA (not to be completed)
Finland
   
What are you porting?   Form Required
Geo Numbers   Letter of Authority
Non Geo Numbers   Letter of Authority
National Numbers   Letter of Authority
France
   
What are you porting?   Form Required

Geo Numbers

 

Letter of Authority (Port)

(To be used when the existing French carrier is not Orange)

Geo Numbers   English Guide for LOA (not to be completed)

Geo Numbers

 

Letter of Authority (Migration)

(To be used when the existing French carrier is Orange)

Non Geo Numbers   Letter of Authority
Germany
   
What are you porting?   Form Required

 

Geo Numbers

 

Letter of Authority

(Note: both signature & company stamp required. In the absence of a company stamp please sign and add the name & job title of the signatory in the 'Unterschrift' section).

Geo Numbers

 

English Guide for LOA (not to be completed)

Non Geo Numbers   Letter of Authority
Non Geo Numbers   English Guide for LOA (not to be completed)
National Numbers   Letter of Authority
Greece
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authority
Hong Kong
   
What are you porting?   Form Required
Geo Numbers   Letter of Authority
Non Geo Numbers   Letter of Authority - for porting away from PCCW only
Hungary
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authority
Ireland
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authority
Israel
   
What are you porting?   Form Required
Geo / National Numbers   Letter of Authority
Geo / National Numbers   English Guide for LOA (not to be completed)
Toll Free Numbers   Letter of Authority
Italy
   
What are you porting?   Form Required
Geo Numbers   Letter of Authority
Non Geo Numbers   Letter of Authority
Latvia
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authority
Lithuania
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authority
Luxembourg
   
What are you porting?   Form Required
Geo Numbers   Letter of Authority
Non Geo Numbers   Letter of Authority
Mexico
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authority
   

Current Invoice and

These documents (a or b, plus c):

a) A copy of the Customer’s certificate of incorporation.

b) A copy of the Legal Representative’s Power of Attorney, issued by the Customer, which must include powers for acts of administration or domain.

c) Customer’s Legal Representative’s ID (any official and valid ID). If the representative is not Mexican, must be passport or a Mexican visa.

    Once these documents are submitted and verified, the correct & completed LOA will be provided for the person, whose ID was provided, to sign.
Netherlands
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authority
New Zealand
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authority
Norway
   
What are you porting?   Form Required
Geo Numbers   Letter of Authority
Non Geo Numbers   Letter of Authority
Panama
   
What are you porting?   Form Required
Geo / Non Geo Numbers  

The following documents are required:

  • Most recent invoice

  • Legal Representative’s ID

  • Proof of payment of the last invoice

  • Public Registry Certificate

Once these documents are submitted and verified, the correct & completed LOA will be provided for the person, whose ID was provided, to sign.

Poland
   
What are you porting?   Form Required
Geo Numbers   Letter of Authority
Portugal
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authority
Puerto Rico
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authorization
Romania
   
What are you porting?   Form Required
Geo Numbers   Letter of Authority
Geo Numbers   English Guide for LOA (not to be completed)
Singapore
   
What are you porting?   Form Required

Geo Numbers

 

Number portability Form

Number Porting Authorization Letter

Authorization Letter to Terminate the Tagged Numbers

ACRA dated within 6 months

ACRA examples

Slovakia
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authority
Slovenia
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authority
Geo / Non Geo Numbers   English Guide for LOA (not to be completed)
South Africa
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authority
Spain
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authority
Geo / Non Geo Numbers   English Guide for LOA (not to be completed)
Sweden
   
What are you porting?   Form Required
Geo Numbers   Letter of Authority
Non Geo Numbers   Letter of Authority
Switzerland
   
What are you porting?   Form Required
Geo / Non Geo Numbers   Letter of Authority (French)
Geo / Non Geo Numbers   Letter of Authority (German)
Geo / Non Geo Numbers   Letter of Authority (Italian)
Geo / Non Geo Numbers   English Guide for LOA (not to be completed)
Trinidad & Tobago
   
What are you porting?   Form Required
Non Geo Numbers   Letter of Authorization
Ukraine
   
What are you porting?   Form Required
Non Geo Numbers   Letter of Authorization
UK
   
What are you porting?   Form Required
Geo Numbers   Letter of Authority
Non Geo Numbers   Letter of Authority

 

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