Voice
- 8x8 Work for Desktop Application
- Check out this page for help with setup and troubleshooting for 8x8 Work for Desktop on Windows and Mac.
- Webcam Security in Virtual Office Desktop and 8x8 Meetings
- 8x8 Work Team Messaging FAQ
- 8x8 Work for Desktop MSI Installation Parameters
- Access Call History in Virtual Office Desktop
- Adding Ring Group or Call Queue As Favorite Adds Other Contacts
- How to Manage Virtual Desktop Updates and Installations
- Amend Caller ID Within Virtual Office Desktop
- Virtual Office Desktop Mac Login Authentication Failure
- Call Notification Pop-Up Not Appearing in macOS
- Calls on Virtual Office Desktop Fail
- Calls going straight to hold when answering on Virtual Office Desktop
- Calls going to voicemail despite forward settings
- Call Using Only Allows Deskphone in macOS Yosemite
- Can't Import Google Contacts to Virtual Office
- Can I configure CTRL+C as my Make a Call shortcut?
- Can any contacts be exported from Virtual Office Desktop?
- Can I use CALLTO Protocol with Virtual Office Desktop?
- Can I use SMS messaging when logged in to Virtual Office Solo?
- Cannot Download Fax in Virtual Office Desktop
- Can't Receive Incoming Calls When Call Using Is Set to External Number
- Unable to Access Account Settings in the Virtual Office Desktop
- Can people join my Video Meeting if they do not have Virtual Office?
- Changing Outbound Caller ID in 8x8 Work Desktop
- Changing the language in Virtual Office
- Check for Updates not available under the Help menu in Virtual Office
- How to Configure Zero-Dial-Out from Voicemail
- 8x8 Services Error Message in Virtual Office Desktop
- Contact Directory Displays Account Admin Name on Multiple Extensions
- Contacts not Showing when Trying to Send Fax
- Creating a 3-Way Call to Warm Transfer Anonymous Callers
- Creating New Individual Contacts in Virtual Office Desktop
- Customizing the Fax Cover Page in Virtual Office Desktop
- Late Messages and No Notifications in Virtual Office Desktop
- Disable 8x8 Work upgrade prompt
- Disabling Virtual Office Desktop Upgrade Prompt in Configuration Manager
- Does the 8x8 Work for Desktop application work in virtualized environments?
- Download 8x8 Work for Desktop
- Enabling Call Screening in Virtual Office Desktop
- How to Enable or Disable the Fax Confirmation Email
- Enabling Softphone-Only Mode on Virtual Office Desktop
- Error while Syncing Microsoft Exchange Contacts with Active Sync in Virtual Office Desktop
- Extension Unexpectedly Enters DND in Virtual Office Desktop
- Unable to Send SMS on Virtual Office Desktop
- Fax Icon Is Missing in Virtual Office Desktop
- Fax Service is Missing From 8x8 Admin Console
- Fax Temporarily Failed to Send Error
- Footer in Internet Fax Cover Sheet is Not Legible
- Forwarding Calls in Virtual Office Desktop
- Getting Error when Installing Virtual Office Desktop for MacOS
- Group Chat Recipients Not Receiving SMS Messages
- Handling Multiple Calls in Virtual Office Desktop
- How to Use Tel Protocol with 8x8 Work Desktop
- How to Block Numbers in 8x8 Work
- How do I download a fax on 8x8 Work for Desktop?
- How do I download my Voicemails?
- How do I set my external caller ID to anonymous?
- How do I set my profile picture on Virtual Office Desktop?
- How do I turn on built-in call controls for my headset?
- How to Adjust Call Using Settings in 8x8 Work for Desktop
- How to Block Caller ID in Virtual Office Desktop
- How to Block External Calls and Allow Internal Calls Only
- How to Block Numbers in 8x8 Work for Desktop (X Series)
- How to Call Using Preferred Devices in Virtual Office Desktop
- How to Capture Installation Failure Logs to Report to Support
- How to Change or Reset Voicemail Password
- How to Configure Off Hook
- How to Delete a Sent Message
- How to Display Inbound Caller ID When Transferring Internally
- How to Edit an Instant Message
- How to Enable/Disable Notifications on 8x8 Work for Desktop
- How to Enable or Disable Call Recording for an Active Call
- How to Enable or Disable on Demand Call Recording on Virtual Office Desktop
- Multiple Call Handling Issues Using Headphone Controls
- How to Hide or Unhide a Chat Message in Virtual Office Desktop
- How to Import Contacts in Virtual Office Desktop
- How to Increase the Time Notifications Display
- How to Install Virtual Office Desktop v 6.0 and Above
- How to Log In or Out of Call Queue in Virtual Office Desktop
- How to Make Conference Calls in Virtual Office Desktops
- How to Manage Incoming Calls in Virtual Office Desktop If Already on a Call
- How to Manage or Delete Internet Faxes
- How to Pick up a Call Using a Deskphone
- How to Send Feedback in Work for Desktop or Work for Mobile
- How to Send a Fax through 8x8 Work for Desktop
- How to Set Custom Call Forwarding in Virtual Office Desktop
- How to Use Calendar Driven Presence
- How to Set up Caller Information Pop-Up in Virtual Office Desktop
- Sameroom: How to Set Up Sameroom for 8x8 Team Messaging
- How to Silent Install or Uninstall 8x8 Virtual Office Desktop
- How to Stop Receiving Notifications to Update Virtual Office Desktop Version
- How to Transfer Caller to the Voicemail of Another Extension
- How to Turn Off Lock-Screen Notifications
- How to Update E911 Address in Virtual Office Desktop
- How to Use Virtual Office Desktop as a Softphone in 8x8 Contact Center Editions and X Series
- How to Use Visual Voicemail
- How to Use 8x8 Work for Desktop Caller Info Pop-Up
- How to View and Reply to a Missed Message in Virtual Office Desktop
- How to Warm Transfer an Anonymous Incoming Call
- How can I change the default calling app on a Mac?
- How can I make Virtual Office launch automatically when I start my computer ?
- How to bulk send Welcome Email or reset password for multiple users in Configuration Manager
- How to change Auto Away status in Virtual Office Desktop
- How to change Ringtone on VO Applications
- How to configure Caller Info pop-up to work with eAgent CRM
- How to listen to call recordings in VOD
- How to Setup Call Forwarding in Virtual Office Desktop for Configuration Manager User
- How to set the status message in VOD
- How to Update or Install Virtual Office Desktop While on Mac OS Catalina
- How to use the extension DID as the Conference Bridge phone number with specific time/date and callers DID using advance call forwaridng.
- How to Warm Transfer a call in 8x8 Work Desktop
- I Can't Access My Call Recordings in Virtual Office Desktop
- Importing Google Contacts in Virtual Office Desktop
- How to Import Google Contacts in Virtual Office Desktop Classic Mode
- Importing Local Outlook Contacts in Virtual Office Desktop
- Inbound Calls Route Directly to Voicemail When DND Is Not Set
- Incoming Calls Have No Answer Button
- Internet Fax Displays Wrong Time Zone
- Internet Fax Error Code 2038
- Internet Fax Fails to Send on First Attempt
- Internet Fax Internal Conversion Error
- Is Virtual Office Desktop supported on Mac OS X Yosemite?
- Is Virtual Office Desktop supported on Windows 7?
- Issue with webcam video not displaying in 8x8 Virtual Office Desktop
- What are the keyboard shortcuts for Virtual Office Desktop?
- Where is the main user application menu in Virtual Office Desktop?
- Media Controls Not Working When Listening to Call Recordings for the First Time
- Messages Read in Virtual Office Mobile Are Marked Unread in Virtual Office Desktop Classic Mode
- Microphone or Video not working in 8x8 Work for Desktop after update
- Navigating Away From Voicemail or Music-on-hold Settings Will Not Save the Recording
- Messaging in 8x8 Work Applications FAQ
- No Audio When Making a Call in Virtual Office Desktop
- New Experience Mode does not Show Incoming Calls on BLF Keys
- Unable to change Presence Status in Virtual Office Desktop
- No Notification of an Incoming Call in Virtual Office Desktop
- Not Receiving Internet Fax Email Notifications
- Outbound caller ID showing as anonymous
- Played Announcement When Calls Are Being Recorded
- Prevent Virtual Office Desktop from Opening on PC Startup
- Receiving inbound calls on more endpoints
- Remember Me Feature Is Not Working
- Remove A Party From A Merged Call
- Removing Virtual Office Desktop from Your Computer Before a Fresh Installation
- Setting Your Status on Virtual Office Desktop
- Speaker and Microphone Problems in Virtual Office Desktop
- Spell check not working in Virtual Office Desktop
- Status Is Not in Syncing and Chat Is Not Visible in Virtual Office
- Temporarily Failed to Send Fax Error
- Unable to Access Classic Meetings after Migration
- Unable to Answer Calls in Monitored Ext When Login Without Audio
- Unable to Hear Sound Notifications in Virtual Office Desktop
- Unable to Hear Sound Notifications on Mac in Virtual Office Desktop
- Unable to Install 8x8 Work for Desktop on Windows PC
- Unable to Log in Using Google Single Sign-On
- Unable to Log into Virtual Office Desktop Version 6.5 and Earlier
- Unable to Make Calls in Virtual Office Desktop 6.x
- Unable to Make Outbound Calls on Windows 10 Version
- Unable to Recieve Calls on Virutal Office Desktop
- Unable to Reset Virtual Office Password Due to Error
- Unable to Send Multipage Internet Fax
- Unable to Update Virtual Office Desktop
- Unable to Validate Access Token in Virtual Office Desktop
- Unable to View Other Users Presence Within Virtual Office Desktop
- Unable to Answer Calls in 8x8 Work for Desktop App
- Unable to hear the sound notification in 8x8 Virtual Office Desktop
- Users getting error message as "Your account is missing an extension"
- Using a Phone Number or Extension an Account Currently Logged In, to Record a New Message, Doesn't Work
- How to Use Virtual Office Desktop as a Softphone
- Virtual Office Application Auto-Start Issue
- Virtual Office Desktop 6.0 FAQ
- Unable to Answer Call in Virtual Office Desktop App
- Virtual Office Desktop Application Crashing on Mac
- Audio Issues While Using Chrome Browser in Virtual Office Desktop
- Virtual Office Desktop Call Using Deskphone Options
- Virtual Office Desktop Server Connection Does Not Work
- Virtual Office Desktop Classic Mode End of Life
- Contact Information is Wrong in Virtual Office Desktop
- Virtual Office Desktop Crashes on Sign-In on Windows 8.1
- Virtual Office Desktop Crashes When Changing Profile Picture
- Virtual Office Desktop Is Crashing on Surface Pro 4
- Virtual Office Desktop Credentials Being Forgotten / Session Time Outs
- Virtual Office Desktop Detecting No Java or Old Java Version When Attempting to Logging In
- Virtual Office Desktop Keeps Trying to Update
- Virtual Office Desktop Meeting Audio Issues in macOS High Sierra
- Virtual Office Desktop New Experience Feature Highlights
- Virtual Office Desktop Not Displaying
- Virtual Office Desktop: Persisting New Event Notification Highlighted in Contacts Tab
- User Is Shown as Being Available During a Call
- Virtual Office Desktop Shows Unable to Connect to Phone Service on New User Account
- Virtual Office Desktop Chat Room Push Subscription for all users
- Voicemail Notification When Phone Did Not Ring
- Warm Transfer of Anonymous Calls Fails in Virtual Office Desktop
- What are Virtual Office Integrations and Plugins?
- What is Fax Over VoIP?
- When does Virtual Office Desktop check for a new update?
- When does Virutal Office Desktop install the downloaded update?
- When Using Virtual Office Desktop All Other Applications Have Their Volume Lowered
- Where is the dial pad on Virtual Office Desktop?
- Why are local calls failing in Virtual Office Desktop?
- Why is my 8x8 number not receiving a SMS or OTP from the bank?
- Why is there no Caller ID for a UK number for calls from a Ring Group, Call Queue, or Auto Attendant?
- Why was I updated to Virtual Office Desktop v 6.0?
- Why did I get logged out of Virtual Office Desktop?
- 8x8 Work (Virtual Office) Desktop Version End-of-Life Policy
- 8x8 Work for Mobile Application (Android/iOS)
- Accessing Call Queues in 8x8 Work for Mobile
- Blank Screen When Trying to Log Into Virtual Office Mobile
- Call Failed and Unable to Connect to Virtual Office Service Error
- Call Drops When Using Wi-Fi in Virtual Office Mobile
- Can I Manage Faxes in Virtual Office Mobile?
- Can my 8x8 number be used on WhatsApp?
- Can users with one extension log in to multiple IOS or Android Platforms?
- Cellular Assist not Working in Virtual Office Mobile
- Data and Network Overview for Virtual Office Mobile
- Deleted Voicemails Still Appear in the Voicemail List
- Digit presses not recognised on VOM
- Does VOM require Virtual office account or User can login with Virtual Contact Center account as well?
- Echo in the Background during a Call or Meeting
- Virtual Office Mobile End-of-Life Schedule
- Getting Voicemail Notification When Phones Do Not Ring
- Handling Virtual Office Mobile Calls Over Cellular Service Instead of Data
- How do I park a call in Virtual Office Mobile?
- How do I set up call forwarding in Virtual Office Mobile?
- How to Add a Contact to Favorites in Virtual Office Mobile iOS
- Creating Personal Contacts in Virtual Office Mobile for iOS
- How to Delete a Voicemail in Virtual Office Mobile
- How to Disable Virtual Office Calls From Android History
- How to Enable or Disable Notifications for Virtual Office Mobile
- How to Handle Incoming Calls While Already on a Call
- How to Handle Simultaneous Cellular and Virtual Office Calls
- How to Set Up 8x8 Work for Mobile
- How to Stop Virtual Office Calls from Appearing in iOS Device Call History
- How to Sync a Calendar in Virtual Office Mobile
- How to Turn off Personal Contacts Showing up in Virtual Office Mobile
- How to Warm Transfer a call in Virtual Office Mobile
- How do you disable call quality prompts in Virtual Office Mobile ?
- How to block notifications for a specific period of time on Virtual Office Mobile
- How to clear the cache in Virtual Office Mobile
- How to Enable / Disable Virtual Office Calls From IOS History
- How to set Business Hours on Virtual Office Mobile
- Installing Virtual Office Mobile on a Chromebook
- Instant Messages Disappeared in Virtual Office Mobile
- Internal Calls Not Being Received on Virtual Office Mobile
- Issues with Answering Inbound Calls on Older iOS App
- Minimum Mobile OS Requirements to Use Virtual Office Mobile
- Virtual Office Mobile App Is Not Ringing for iOS
- Mobile Phone Screen Stays Black when Receiving Incoming Calls
- One Way Audio in Virtual Office Mobile for iOS
- One way Audio using Virtual Office Mobile while engaged on a regular cellphone call
- What permissions are required by the 8x8 Work for Mobile app?
- Scheduling a Meeting Using Virtual Office Mobile
- Selecting a Meeting Location in Virtual Office Mobile
- Setting your status on Virtual Office Mobile
- SMS Messages Before April 4 2018 Have Disappeared
- How to Sync Google Contacts - Virtual Office Mobile
- This Account Does Not Have Permission Error When Trying to Log In to Virtual Office Mobile
- Transferring a Virtual Office Mobile Call Directly to Cell Phone
- Unable to Download Virtual Office Mobile in China
- Unable to Login Due to Blank Login Screen for Virtual Office Mobile iOS.
- Unable To Use Virtual Office Mobile Dial Pad When Call Forwarding Is Enabled
- Unable to login to VOM Android using SAML SSO
- Using Virtual Office Mobile in iOS to Dial in Other Applications
- Virtual Office Mobile Calls on Data Mode Drops
- Virtual Office Mobile Can't Receive Calls on Android Phones
- Virtual Office Mobile Issues With Spamcall Blocks or Robocall Filtering App
- Virtual Office Mobile Login Displaying White Page
- Status Is Not Updating to DND in Virtual Office Mobile
- Webpage Not Available When Attempting to Log Into Virtual Office Mobile
- What is the minimum supported version of Virtual Office Mobile?
- Which Virtual Office Application can be used in ChromeOS?
- Why can't I access Call Forwarding rules in Virtual Office Mobile for Android?
- Why doesn't messaging work for me in Virtual Office Mobile?
- Voicemail
- Can accidentally deleted voicemails be recovered?
- How to Delete Ring Group Voicemail
- How do I delete my voicemails?
- How to Dial Out From Voicemails
- How to forward a voicemail message to another extension?
- How to Setup Auto Delete Voicemail on an Extension
- Receiving Voicemail Notifications But Messages Aren't Saving
- Virtual Office Voicemail Quick Reference Guide
- Voicemail Does Not Respond to Selections and Keeps Repeating Message
- Voicemail Options Are Greyed Out When Logging In as End Users
- Voicemail to Email Notifications Are Not Being Delivered
- What is the standard Voicemail Inbox limit?